The 30th IMP Conference 2014, 3-6 September 2014, Bordeaux, France
An innovation has a number of effects on business networks, actors, their roles and activities. Mobile payment can serve as a good illustration of that. The main aim of the paper is to identify what kind of effect innovative mobile payment services have on business networks in retailing. Several of IMP tradition approaches have been applied for the analysis of findings: (i) actors, resources, and activities (ARA) framework was used to model business relationships, and (ii) a conceptual model for studying innovation in networks. Impact of mobile payment in the retail industry has been analyzed from the perspective of interdependency, dynamism, and variety.